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download fail

 
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Marshalonwheels
Seasoned


Joined: 04 Jul 2010
Posts: 110

PostPosted: Tue Jun 26, 2012 7:05 pm    Post subject: download fail Reply with quote

Bought HOE: reloaded from studio 2 publishing and the download is not working. Chome says download interrupted. who might i need to talk to to get my mitts on my purchase?
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relmic
Novice


Joined: 04 Feb 2011
Posts: 8

PostPosted: Tue Jun 26, 2012 9:25 pm    Post subject: Reply with quote

Crying or Very sad I am also unable to get my HOE download.
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jpk
Legendary


Joined: 03 Apr 2007
Posts: 2246
Location: Tazewell, East Tennessee, USA

PostPosted: Wed Jun 27, 2012 12:07 am    Post subject: Reply with quote

First, please be sure that when you're presented with a download link, you right-click it and select Save Link As or Save Target As (or the equivalent in your browser). That solves an immense amount of download issues (instead of just clicking the link) for larger files.

If that doesn't take care of your problem, contact orders@studio2publishing.com for assistance with anything purchased through the Studio 2 Publishing web site. Be aware that they're mostly a traditional office hours crowd in Eastern Time.
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Joel Kinstle
Pinnacle Entertainment, www.peginc.com
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